Reliability first
Monitoring, backups and tested upgrade paths are part of every deployment, not optional extras.
About
UCTECH designs, deploys and operates communication platforms. We work with the same systems our customers use every day, so reliability is personal.
UCTECH (Unified Communication Technology) builds software for organisations whose customer communication cannot fail: call centres, financial institutions, healthcare providers, service companies and telecom operators.
Our three platforms — CRM, PBX and SMS — share one engineering team, one deployment toolkit and one support process. Customers choose hosted SaaS or an on-premises installation and can move between them as their requirements change.
Monitoring, backups and tested upgrade paths are part of every deployment, not optional extras.
CRM, PBX and SMS were built together; connecting them to your systems is the normal case, not a project.
We standardise deployments so every customer benefits from every fix, for years.
Certifications
Our quality, information security and IT service management systems are independently audited and certified to international standards. Select a seal to see what it covers.
Quality management system
Consistent, controlled delivery: every project follows the same documented, measured and improving process.
Information security management system
Your data is protected by a risk-based security programme that is audited, not just promised.
IT service management system
The services we run for you are planned, measured and supported to agreed service levels.
Scope of certification: Computer programming activities
Certifications
Quality management system
Consistent, controlled delivery: every project follows the same documented, measured and improving process.
Scope of certification: Computer programming activities
Certifications
Information security management system
Your data is protected by a risk-based security programme that is audited, not just promised.
Scope of certification: Computer programming activities
Certifications
IT service management system
The services we run for you are planned, measured and supported to agreed service levels.
Scope of certification: Computer programming activities