UCTECH

About

Engineers who run what they build

UCTECH designs, deploys and operates communication platforms. We work with the same systems our customers use every day, so reliability is personal.

UCTECH (Unified Communication Technology) builds software for organisations whose customer communication cannot fail: call centres, financial institutions, healthcare providers, service companies and telecom operators.

Our three platforms — CRM, PBX and SMS — share one engineering team, one deployment toolkit and one support process. Customers choose hosted SaaS or an on-premises installation and can move between them as their requirements change.

Reliability first

Monitoring, backups and tested upgrade paths are part of every deployment, not optional extras.

Integration by design

CRM, PBX and SMS were built together; connecting them to your systems is the normal case, not a project.

Long-term partnership

We standardise deployments so every customer benefits from every fix, for years.

Certifications

Certified management systems

Our quality, information security and IT service management systems are independently audited and certified to international standards. Select a seal to see what it covers.

  • ISO 9001:2015

    Quality management system

    Consistent, controlled delivery: every project follows the same documented, measured and improving process.

  • ISO/IEC 27001:2022

    Information security management system

    Your data is protected by a risk-based security programme that is audited, not just promised.

  • ISO/IEC 20000-1:2018

    IT service management system

    The services we run for you are planned, measured and supported to agreed service levels.

Scope of certification: Computer programming activities