UCTECH

Custom solutions

Professional services from the people who build the platforms

When a standard deployment is not enough, our engineers design, integrate and deliver what your organisation needs — and support it afterwards.

Integrations

Connect CRM, PBX and SMS to your ERP, core banking, ticketing or e-commerce systems via APIs, webhooks and SMPP.

Custom modules and workflows

Purpose-built screens, automations and reports for processes that off-the-shelf software does not cover.

Migrations

Move from legacy PBXs, spreadsheets or other CRMs with data mapping, cut-over planning and rollback.

Multi-site and operator deployments

Architecture, capacity planning and rollout for organisations with many branches or wholesale customers.

Support and SLA

Monitoring, maintenance windows, response-time commitments and a named contact who knows your setup.

Consulting

Call-flow design, messaging strategy, compliance reviews and training for your administrators.

How an engagement works

  1. 01

    Discovery

    We map your current systems, volumes and constraints in a workshop.

  2. 02

    Proposal

    You receive a scoped plan with architecture, timeline and fixed deliverables.

  3. 03

    Delivery

    Iterative implementation with a staging environment you can test at every step.

  4. 04

    Operation

    Go-live support, documentation and a support agreement tailored to your deployment.

Describe the problem, we will propose the solution

Share a few lines about your systems and goals; we will come back with questions and a first approach.

Contact us